Last Updated: June 2026

General Policy

GOGETIT LLC provides junk‑removal and cleanout services. Because our work involves labor, transportation, and disposal fees, all completed services are non‑refundable once the job has been finished and payment has been collected.

Deposits

If a deposit is required for a large job:

• Deposits are non‑refundable if the customer cancels within 24 hours of the scheduled appointment.

• Deposits may be refunded if the customer cancels more than 24 hours before the appointment.

Service Issues

If you believe there was an issue with the service provided, contact us within 48 hours. We will review the situation and may offer:

• A partial refund

• A discount on a future service

• A return visit to correct the issue

This is handled case‑by‑case and at our discretion.

Overcharges or Mistakes

If a billing error occurs (duplicate charge, incorrect amount, etc.), we will correct it immediately and issue a refund if needed.

Cancellations

If you cancel:

• More than 24 hours before your appointment → No charge

• Same‑day cancellation → A cancellation fee may apply

• After we arrive on‑site → A trip fee may apply

Non‑Refundable Situations

Refunds are not provided for:

• Completed junk‑removal services

• Dump fees already paid

• Jobs where the customer changes their mind after items are removed

• Items we cannot take due to safety or legal restrictions

Contact Us

If you have questions about this Refund Policy, contact:

GOGETIT LLC Washington, NH Phone: 603‑933‑2063 Email: GoGetItJunkRemovalLLC@Gmail.Com